Key Account Manager

Key Account Manager (KAM) – Banking Alliances

Role Overview

We're looking for a high-ownership Key Account Manager to manage and grow our lender ecosystem. This role sits at the intersection of partnerships, product, and revenue — where you will drive both relationship depth and business outcomes.

You will act as the face of the company for key banking/NBFC partners while ensuring seamless execution across onboarding, integrations, and ongoing performance.

What You'll Do

1. Account Ownership & Relationship Management

• Serve as the primary point of contact for key lender partners (banks, NBFCs, co-lending players)
• Build strong, trust-based relationships across credit, product, and ops teams
• Act as a strategic advisor to partners, aligning their goals with business outcomes

2. Growth & Revenue Expansion

• Drive portfolio growth across existing accounts by identifying new revenue opportunities
• Improve partner-level monetization, take rates, and product adoption
• Collaborate on GTM strategies to unlock new business lines

3. Partner Onboarding & Integrations

• Own end-to-end onboarding of new partners (BD → credit → legal → go-live)
• Work closely with product and tech teams to enable seamless API/LOS/LMS integrations
• Ensure faster turnaround and minimal friction during go-live

4. Execution & Performance Management

• Track key metrics across disbursals, approvals, collections, and SLAs
• Identify gaps and drive resolution across internal and external stakeholders
• Ensure operational excellence across the partner lifecycle

5. Forecasting & Planning

• Prepare and own monthly, quarterly, and annual business forecasts
• Drive data-backed decision making across account performance

What We're Looking For

• 2–4 years of experience in fintech, lending, NBFCs, or account management/alliances
• Strong stakeholder management across external partners and internal teams
• High ownership mindset with strong execution and problem-solving ability
• Comfort with data, dashboards, and performance tracking
• Excellent communication and relationship-building skills

Why This Role

• Direct exposure to lender ecosystems and strategic partnerships
• High visibility role with ownership across revenue + execution
• Fast-track growth into alliance leadership roles