Key Account Manager - Alternate Channel (OEM Authorized Workshops, O2O & Large Car Fleet accounts)

Aligned with TotalEnergies core values Safety, Respect, Pioneer Spirit, Stand Together, and Performance Minded and committed to full compliance and ethical conduct, the role will:

Performance Delivery: Achieve assigned volumetric, margin, network, and penetration targets through effective resource utilization and strategic execution.

Customer Development: Build and sustain high-quality, profitable workshop accounts and strengthen relationships with OEM service teams to enhance business share.

Contract Management: Ensure contractual obligations with customers are met through meticulous and systematic follow-ups, maintaining compliance and service excellence.

Account Management: Acquire new accounts and retain existing ones through structured retention strategies, ensuring long-term growth and customer satisfaction.

Relationship Building: Build and strengthen relationships with regional OEM officials, key decision-makers, and account influencers to drive growth, foster trust, and encourage collaboration.

Growth & Innovation: Identify and pursue emerging business opportunities in the aftermarket service-fill automotive lubricant channel, sharing innovative ideas to drive sustainable revenue.

Forecasting & Planning: Deliver accurate sales and SKU forecasts; collaborate with internal stakeholders to ensure seamless execution and superior customer experience.

Sales Strategy & Promotion: Implement approved sales strategies and execute promotional activities to enhance brand visibility and market penetration.

Market Intelligence: Collect and share actionable market insights to support compelling value propositions and competitive positioning.

Negotiation & Problem-Solving: Apply effective negotiation and influencing skills; propose practical and sustainable solutions to address challenges promptly.

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