Key Account Management Quickcommerce

Role Summary

You will own Barosi's business on each quick commerce platform, from PO to dispatch, availability, growth, ads and profitability.

Key Responsibilities

• Operations
• Process and track purchase orders (POs) from each platform through to dispatch.
• Monitor days on hand (DOH) by SKU and location, and plan replenishment before stock runs out.
• Coordinate dispatches with the warehouse team and follow up on inwarding at platform warehouses.
• Track and improve fill rate; flag and resolve short or rejected supplies.
• Maintain on-shelf availability (OSA) and overall availability across darkstores through regular audits.
• Growth
• Drive expansion of SKUs, cities, clusters and regions on each platform.
• Track category share and competitor activity: pricing, assortment, promos and visibility.
• Plan and run promotions; manage debit notes (DN) and their reconciliation.
• Build strong relationships with platform category managers and POCs.
• Plan participation in platform events and sale days.
• Manage the SKU portfolio: listings, content, pricing and delisting decisions.
• Own SKU-level P&L and margins for each platform.
• Maintain the monthly provision sheet for platform claims, promo and ad spends.
• Marketing and Ads
• Plan and manage ad campaigns across platforms within budget.
• Track and optimise ACOS, TCOS and ROI.
• Improve funnel metrics: impressions, add-to-cart (ATC) and conversion.
• Manage SKU contribution so ad spend goes behind the right products.
  
  

Key Metrics

Success in this role is measured on fill rate and DOH, OSA and availability, category share and SKU and city expansion, SKU-level margin and DN recovery, and ACOS, TCOS, ROI and conversion.

Skills And Requirements

• 2–4 years of experience managing accounts on Blinkit, Zepto, Swiggy Instamart or similar platforms.
• Good understanding of the PO cycle, darkstore operations, the DN/CN process and platform ad tools.
• Strong MS Excel and Google Sheets skills (pivots, lookups); comfortable with SKU-level P&L.
• Clear communication and strong follow-up with platform teams and internal teams.
• Detail-oriented, with an ownership mindset and comfort with daily execution.
• Graduate; MBA preferred.