KC Collections Lead - Chemicals, Technology & Reefer

Maersk is a global leader in integrated logistics and has been an industry pioneer for over a century. Through innovation and transformation, we are redefining the boundaries of possibility, continuously setting new standards for efficiency, sustainability, and excellence. Our Finance and Accounting Process teams operate globally, actively participating in corporate drives for process standardization and enhancements, which lead to higher efficiencies, uniform accounting practices, and consistent, high-quality management reporting.

At Maersk, we believe in the power of diversity, collaboration, and continuous learning, and we work hard to ensure that the people in our organization reflect and understand the customers we exist to serve. With over 100,000 employees across 130 countries, we work together to shape the future of global trade and logistics. Join us as we harness cutting-edge technologies and unlock opportunities on a global scale. Together, let's sail towards a brighter, more sustainable future with Maersk.

What We Offer:

As an employee with Maersk, you'll be part of a working environment as diverse as the A.P. Moller-Maersk group itself. Maersk strongly encourages continuous learning at work and the sharing of best practices by rewarding innovations. We aren't all about work; we believe in the holistic development of our employees and regularly organize recreational activities, giving our employees a chance to unwind and showcase their creative side. As an organization, we strongly believe in a people-centric approach with an emphasis on employee engagement and work-life balance.

Position Summary:

As the KC Collections Lead - Chemicals, Technology & Reefer, you will lead a high-performing team of Key Client (KC) Accounts Receivable (AR) Managers. You'll be responsible for the end-to-end execution of AR activities and the fulfillment of Key Performance Indicators (KPIs) for a set of Global Key Client Verticals, specifically focusing on the Chemicals, Technology, and Reefer sectors. This pivotal role requires proactive engagement with stakeholders, a drive for process efficiency and automation, and strong leadership to inspire your team in line with company values. You will be a trusted business partner to Regional Heads of Order-to-Cash (OTC) in achieving regional financial targets.

Key Responsibilities:

• Team Leadership & Performance:Lead a high-performing team of KC AR Managers, ensuring the end-to-end execution of Accounts Receivable (AR) activities.
• Ensure the fulfillment of KPIs for a designated portfolio of Global Key Client Verticals (Chemicals, Technology, Reefer).
• Lead and inspire your team in line with company values and Maersk's people development philosophy.
• Stakeholder Engagement & Issue Resolution:Proactively engage with relevant stakeholders to provide clear visibility of outstanding receivables.
• Establish needed partnerships to structurally resolve collection issues, holding relevant functions accountable for the implementation of required solutions.
• Act as a trusted business partner to the Regional Heads of OTC in delivering regional Rolling Operating Forecast (ROFO) targets on Receivables metrics and Controls compliance.
• Process Optimization & Automation:Drive and develop efficient collection processes, continuously challenging the status quo.
• Strive for automation opportunities, working closely with the Finance Process Optimization (FPO) / Process Performance Optimization (PPO) teams as needed.
• New Product/Contract Support:Partner with and guide Implementation teams during the planning phase of new product launches or contract renewal phases to ensure collections readiness.

Who We Are Looking For:

• Education: Bachelor's degree holder, preferably in Finance or Economics.
• Experience: Minimum of 10 years of experience in B2B Collections/Accounts Receivable with proven people management experience.
• Industry Knowledge: Work experience in shipping and logistics is essential.
• Communication & Influence: Excellent communication and storytelling skills, with the ability to influence without direct authority.
• Negotiation & Problem-Solving: Able to resolve difficult situations with ease and possess strong negotiation skills. Able to think critically and solve complex problems, leveraging technology effectively.
• Continuous Improvement: Lean & Six Sigma trained is a plus. A strong drive for change and continuous improvement.
• Adaptability & Drive: Adaptable, innovative, and results-oriented.
• Global Collaboration: Able to work effectively with remote teams across multiple time zones.