kannada

Key Responsibilities:

• Handle inbound or outbound customer calls in your preferred regional language.
• Clearly explain products, services, or offers as per the process.
• Answer customer queries politely and resolve basic issues.
• Record customer data, feedback, and call outcomes accurately.
• Follow calling scripts and quality standards.
• Meet daily or weekly targets (calls made, conversions, etc.).
• Escalate unresolved concerns to team leads if needed.

Eligibility & Requirements:

• Minimum: 12th pass or any graduate.
• Freshers are welcome; prior BPO or telecalling experience is a plus.
• Fluency in any one of the following languages is mandatory:
• Telugu
• Kannada
• Malayalam
• Tamil
• Hindi
• Basic understanding of English (for data entry or tools).
• Good voice clarity, active listening, and a friendly attitude.
• Basic computer skills.