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Job Description
JD:
4+ years of experience in application production support, integration support, or platform support.
- Strong troubleshooting skills across distributed enterprise applications.
- Working knowledge of the mandated streaming stack, with operational support experience in Confluent Kafka and Azure Event Hub: Confluent Kafka, Confluent Cloud, Azure Event Hub, AWS-MSK, and Apache Flink.
- Practical knowledge of IBM Sterling Integrator.
- Hands-on operational experience with Kubernetes, especially Azure Kubernetes Service (AKS), in incident response and platform support.
- Working experience with Splunk and Prometheus/Grafana for diagnostics and observability.
- Python scripting capability for support automation, operational checks, and repetitive task reduction.
- Familiarity with Java, React, and Spring Boot based applications for troubleshooting and production issue triage (not an application development role).
- Solid SQL/Postgres query skills for production support analysis.
- Experience supporting CI/CD release operations.
- Strong stakeholder communication and incident coordination skills.
Good-to-Have / Nice-to-Have
- Azure/Kubernetes/ITSM certifications.
Experience Level
Mid to Senior (typically 4 to 10 years)
More Info
Key Skills
AWS-MSK
CI/CD release operations
Confluent Kafka
Azure Event Hub
Azure Kubernetes Service (AKS)
Confluent Cloud
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