Junior Trainer - Soft Skills and Process SME will support the Learning and Organisational Development (L& OD) team by delivering engaging training sessions focused on communication, teamwork, emotional intelligence, and other essential interpersonal skills. This role is ideal for early-career professionals passionate about facilitation, coaching, and helping Employees grow in their personal and professional effectiveness.
Responsibilities
- Conduct interactive training sessions on soft skills (e. g., campus to Corp., Communication, collaboration, conflict resolution, adaptability, etc. ).
- Assist Senior Trainers/Leads in preparing training materials, role-play exercises, and case studies.
- Facilitate small group discussions, workshops, and practice drills to reinforce learning.
- Provide feedback and coaching to participants during sessions.
- Gather participant feedback and contribute to evaluation reports for continuous improvement.
- As an SME, learn the Process, listen to recorded calls, check the Health Coach's Patient Management records, evaluate, provide feedback, and conduct refresher trainings
Requirements
- Bachelor's degree in human resources, Psychology, Education, or related field.
- 1-2 years of experience in training, facilitation, or coaching (internships or project work acceptable).
- Advanced knowledge of English, both written and verbal, with a neutral accent
- Strong communication and presentation skills.
- Ability to engage diverse groups and create a positive learning environment.
- Familiarity with adult learning principles and interactive training methods.
- Basic knowledge of digital learning tools (LMS, virtual platforms like MS Teams/Zoom).
Competencies
- Empathy and active listening.
- Confidence in public speaking.
- Team collaboration and adaptability.
- Growth mindset and willingness to learn from feedback.
- Creativity in designing engaging activities.
This job was posted by Muwafika S from Amura.
