Junior SME – Accounts Receivables and O2C

Job Description

Profile summary:

The Accounts Receivable (AR) Executive is responsible for managing and ensuring timely collection of customer payments, maintaining accurate financial records, resolving invoice discrepancies, and supporting overall cash flow management. The role requires strong analytical skills, knowledge of accounting principles, and effective stakeholder communication.

Roles & Responsibilities:
1.Invoice Management

• Generate and review customer invoices ensuring accuracy and compliance with company policies

• Monitor invoice status and ensure proper posting in ERP systems (SAP, Oracle, etc.)

• Handleinvoice parking and clearance, including identifying reasons for parked invoices and resolving them promptly

2. Receivables & Collections

• Track outstanding receivables and follow up with customers for timely payments

• Ensure reduction of overdue balances and improve Days Sales Outstanding (DSO)

• Send customer statements and reminders on a regular basis

• Handle escalations related to delayed or disputed payments

3. Remittance Processing

• Analyze customer remittance advice and accurately apply payments

• Investigate and resolveunapplied or partially applied cash

• Coordinate with banks and treasury teams for payment reconciliation

4. Dispute & Deduction Management

• Identify payment discrepancies, short payments, or deductions

• Perform root cause analysis for disputes (pricing issues, delivery gaps, tax errors, etc.)

• Collaborate with sales / supply chain teams to resolve disputes efficiently

5. Reconciliation & Reporting

• Perform account reconciliations for customer accounts

• Prepare AR ageing reports and highlight risk areas

• Provide insights on collection trends and customer payment behavior

• Support month-end and year-end closing activities

6. Compliance & Controls

• Ensure adherence to financial controls and audit requirements

• Maintain proper documentation for all AR transactions

Support internal and external audits

Qualifications

Educational qualification:

• Bachelor's degree in finance, Accounting, Commerce, or related field

Experience :

• 4-7 years of experience in Accounts Receivable / Order-to-Cash (O2C)

• Experience in shared services / BPO / multinational environment is a plus

Mandatory/requires Skills :

• Strong understanding offinance and accounting principles

• Experience inAccounts Receivable processes, invoicing, and collections

• Knowledge ofinvoice parking, clearance workflows, and dispute resolution

• Proficiency in ERP systems (SAP preferred) and MS Excel

Preferred Skills :

• Good analytical and problem-solving skills

• Strong communication and stakeholder management abilities

• Attention to detail and deadline-driven mindset

Additional Information

Key Performance Indicators (KPIs)

• Daily clearance of received invoice details

• On time follow up and ensure no aging ofparked invoices

• Accuracy of invoice posting and cash ap