Junior Project Manager

Indexed builds innovative SEO systems designed for the future of search. We partner with ambitious brands to deliver full-stack SEO solutions, supported by high-performance design, development, and strategic insights. Trusted by global clients, Indexed has driven millions in revenue, clicks, and conversions, along with top-ranking results in highly competitive markets. We create scalable, enduring growth systems for enterprise brands across the US, UK, and Europe.

We're looking for an experienced Project Manager / Customer Success Manager to own client relationships and project delivery for our growth marketing agency. You'll be the primary point of contact for clients, coordinate cross-functional teams, and ensure exceptional service delivery.

• Manage day-to-day client communication via Slack, email, and calls
• Coordinate work across SEO analysts, designers, developers, and HubSpot specialists to get the work done
• Review deliverables before they go to clients, ensuring quality and accuracy
• Handle client questions, concerns, and escalations with confidence
• Track project timelines and hold team members accountable for deadlines
• Identify upsell opportunities and flag risks early
• Work with finance on billing and invoicing matters
  

• 3+ years in project management or customer success at a digital marketing agency
• Working knowledge of SEO, web development, CRM (HubSpot preferred), and design — you don't need to be an expert, but you need to understand enough to challenge the team and speak intelligently to clients
• Strong project management instincts — you're organized, detail-oriented, and can keep multiple workstreams moving
• Excellent written and verbal English communication
• Comfortable being direct — you know when to push back on clients and when to crack the whip internally
• Experience working with international clients (UK/US preferred)
  

• Competitive pay based on experience
• Ownership of your function — we'll trust you to run the show
• A chance to build and scale the growth engine of a seven-figure agency
  

Two steps. You need to do both to be shortlisted.

1. Apply through LinkedIn.

2. Email [Confidential Information] with the subject line Junior Project Manager — [Your Name], and include:

• Your CV
• An example of a client relationship or project you managed end-to-end — tell us what the challenge was and how you handled it.

Applications without the email will not be reviewed.