Junior Network Engineer

About the Company:

Call it a workspace, call it a playground for minds, call it a greenhouse for brands. Workafella is what we call it.

At Workafella, we build high-energy workspaces designed to inspire fresh thinking, let doers collaborate, and let businesses rise and shine. Caffeine healing and ergonomic comforts are the tip of the iceberg. Workafella is a vibrant ecosystem that inspires seamless productivity and quality thinking. We believe in the luxury of your productivity. Those are just a few of the many reasons to join the fold. Workafella is much more than just a workspace.

We are in Mumbai, Chennai, Hyderabad, and Bangalore where exciting events and meaningful interactions add value to our business. Workafella is your stairway to success.

Roles & Responsibilities

1. Client Interaction:

a) Meeting clients to understand their requirements and/or to suggest/provide IT solutions to business and management problems.

b) Provide Technical Design and Bill of Material required for the projects in the area of Data Networking or Structured Cabling or IP CCTV or Audio -Visual and Video conferencing.

c) Organizing the Demo, if required for the client's requirement.

d) To undertake site survey/site planning, prior to Installation.

2. Implementation:

a) Perform reviews and provide support to network strategies before implementation.

b) Installation, setup/configuration, tuning, diagnostics & implementation of networking and related Equipment, network diagnostic, and network analytics tools, consisting of various network devices and services including Antivirus management (e.g., routers, switches, firewalls, load balancers, VPN, QoS).

c) On installation, commissioning, testing, and providing training to clients for the Order obtained by the company.

d) Select and implement security tools, policies, and procedures & ensure that all IT equipment complies with industry standards.

e) Install and maintain LAN and WAN, anti-virus, spam, and other technological backups.

f) Setting up user accounts, permissions, and passwords & managing email, ante- spam, and virus protection.

3. Maintenance & Monitoring:

a) Create and maintain up-to-date logical network documentation

b) Support hands-on with monitoring performance and ensuring system availability and reliability and ensuring the most cost-effective and efficient use of servers.

c) Monitor system resource utilization, trending, and capacity planning including network usage & network security, particularly if the network connects to the internet.

4. After-Sales Support:

a) To provide after-sale support to the clients by undertaking routine preventative measures and implementing, maintaining, and supporting new server hardware and software infrastructure.

b) Perform network maintenance and system upgrades including service packs, patches, hotfixes, and security configurations.

c) Upgrade, install and troubleshoot networks, networking hardware devices, and software.

5. Trouble Shooting:

a) Provide support and troubleshooting to resolve issues by analysing and resolving faults, ranging from a major system crash to a forgotten password.

b) Perform troubleshooting and resolve different problems and evaluate LAN and WAN functionality to administer all shortcomings.

c) Disaster Recovery Planning and Execution.

6. Annual Maintenance Contract:

a) To follow up & Sign the AMC contract with the existing client.

b) On obtaining the AMC, to provide hands-on support in preventive & break-dawn maintenance.