Junior Manager - Client Relations & Engagement

Company Description

All India Management Association (AIMA) is a national organization established in 1957 to advance the management profession in India. As an autonomous body, AIMA provides a platform to develop managerial ethos and share management insights. Its key initiatives include Distance Management Education, Management Development Programs, Corporate Events, Publications, Research, Competitions, and Testing Services. AIMA has played a pivotal role in promoting professional management practices across the country.

Role Description

To strengthen candidate and B-School outreach and enhance operational and revenue efficiency, we are looking to onboard a dynamic Junior Manager. The role requires a proactive individual capable of handling end-to-end operational support, managing B-School relationships, driving outreach initiatives to increase candidate engagement and contributing to new client acquisitions for assessment services.

Key Responsibilities:

1. B-School Relationship Management:

• Maintain and strengthen relationships with existing partner B-Schools.
• Facilitate new B-School sign-ups and ensure timely onboarding into the MAT system.
• Coordinate with institutions for receivables and maintain regular communication regarding upcoming schedules and MAT result releases.
• Serve as the primary point of contact for B-Schools regarding MAT participation and related activities.

2. Candidate Outreach & Support:

• Execute targeted outreach campaigns to enhance candidate engagement and conversion.
• Address candidate queries, guide test modes, and ensure a smooth registration experience.
• Assist in managing communication and feedback between candidates, B-Schools, and internal teams.

3. Operations & Coordination:

• Support the end-to-end operational workflow for MAT
• Coordinate with internal teams (marketing, IT, accounts, etc.) for smooth execution of activities.
• Track and report progress on outreach, engagement, and revenue generation metrics.

4. Revenue Generation:

• Contribute to achieving revenue targets through candidate acquisition and B-School partnerships.
• Identify and pursue new business opportunities for the enterprise segment.
• Identify and onboard new clients for assessment services.

Desired Skills & Qualifications:

• Bachelor's degree (MBA/PGDM preferred) with 2–4 years of experience in operations, business development, or institutional relations (education sector preferred).
• Strong communication, coordination, and relationship management skills.
• Proficiency in MS Office and CRM tools.
• Ability to multitask, meet deadlines, and work collaboratively in a fast-paced environment.

Key Attributes:

• Proactive and self-driven approach.
• Strong interpersonal and networking skills.
• Result-oriented mindset with attention to detail.
• Passionate about education and institutional development.