Junior Key Account Manager

Togethr.club | Swopshop Private Limited

Junior Key Account Manager

Location: Noida, Uttar Pradesh (On-site)

Experience: 0–2 Years

Employment Type: Full-Time

Department: Account Management / Client Success

Reports To: Account Manager / Senior Account Manager

ABOUT US

Togethr.club is an innovative customer acquisition platform based in Noida. We connect eCommerce businesses with a vast network of partner stores, offering exclusive coupons as rewards to help businesses grow their customer base. Our mission is to assist companies in acquiring new customers and optimizing their marketing strategies through our powerful platform.

ROLE SUMMARY

We are looking for an enthusiastic and detail-oriented Junior Account Manager to join our growing team. In this entry-level role, you will support senior account managers in maintaining client relationships, coordinating internal workflows, and executing client communication campaigns. This is an excellent opportunity for fresh graduates or early-career professionals who are eager to build a career in account management, client success, or digital marketing.

KEY RESPONSIBILITIES

•       Assist in managing day-to-day communication and coordination for assigned client accounts.

•       Support senior account managers in building and maintaining strong client relationships.

•       Help prepare and share regular performance reports, campaign updates, and case studies with clients.

•       Coordinate with internal teams (operations, tech, and support) to ensure timely delivery of client requirements.

•       Execute email notification campaigns for offers, product updates, and performance highlights.

•       Assist in setting up and managing EBM (Email-Based Marketing) campaigns in alignment with client goals.

•       Manage and engage WhatsApp partnership groups — ensuring timely communication, partner participation, and announcements.

•       Track and maintain key account data, metrics, and records in internal tools and CRM systems.

•       Handle basic client queries and escalate complex issues to senior team members when needed.

•       Learn and develop a strong understanding of Togethr.club's products and services.

REQUIREMENTS

•       Bachelor's degree in Business Administration, Marketing, Communications, or a related field.

•       0–2 years of experience in account management, client servicing, sales, or a related role. Freshers are welcome to apply.

•       Strong written and verbal communication skills in English and Hindi.

•       Basic proficiency in MS Office / Google Workspace (Docs, Sheets, Gmail).

•       Ability to multitask, prioritize, and manage time effectively.

•       A proactive attitude with strong attention to detail.

•       Ability to work collaboratively in a fast-paced, team-oriented environment.

GOOD TO HAVE

•       Prior internship or project experience in digital marketing, eCommerce, or SaaS.

•       Familiarity with CRM tools (e.g., HubSpot, Zoho, Salesforce).

•       Basic understanding of email marketing platforms or WhatsApp Business API.

•       Knowledge of customer acquisition strategies or affiliate/partner marketing.

WHAT WE OFFER

•       A hands-on learning environment with direct exposure to real client accounts.

•       Mentorship and guidance from experienced account managers.

•       Opportunities for fast-track career growth within a rapidly growing startup.

•       Collaborative and vibrant team culture.

•       Competitive compensation and performance-based incentives.

Togethr.club is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.