About Us
InterScripts is a Information Technology business based in Chantilly, VA and established in 2017 providing technology and platform enabled services and solutions. Historically, we have enabled our customers to realize the most value from their technology and resources through our Managed Services, Archival Solution, EHR, ERP, Advisory, Virtual Care, Technology, Application Development, and Cybersecurity services.
In addition, InterScripts has substantial experience in providing Technology and Platform Enabled solutions to commercial, public sector, and government entities. We are an ISO 27001, 9001 CMMI 3 and SOC 2 certified organization, signifying our ability to lower the risks for our clients application modernization efforts, custom development, support, operations, and MSP projects.
Job Description
Department: IT Infrastructure & Security
Reports To: Senior Infrastructure Manager
Employment Type: Full-Time
Shift Timings: Eastern Time
Experience: 2-3 years
Job Summary
We are seeking a dedicated and detail-oriented Junior IT Engineer to support our IT security compliance initiatives and provide hands-on technical support across the organization. This role is critical in maintaining a secure and compliant IT environment, ensuring devices meet security standards, and delivering responsive desktop and asset support.
Key Responsibilities
Security Compliance & Endpoint Management
- Monitor and remediate vulnerabilities using Microsoft Defender for Endpoint.
- Ensure all devices are properly enrolled and compliant with Microsoft Intune policies.
- Assist in implementing and maintaining endpoint protection, encryption, and patching strategies.
- Support compliance audits like SOC2 Type II, HITRUST, and ISO, and maintain documentation for security controls and remediation actions.
IT Support (Desktop & Laptop)
- Provide L1 and L2 support for desktops, laptops, and peripheral devices.
- Troubleshoot hardware and software issues for end-users, both onsite and remotely.
- Handle device assignment, setup, and configuration for new and existing employees.
- Manage user accounts, access permissions, and basic Active Directory tasks.
IT Asset Management
- Maintain accurate inventory of IT assets including laptops, desktops, accessories, and licenses.
- Track asset lifecycle from procurement to decommissioning.
- Ensure devices are tagged, documented, and compliant with internal assets policies.
Operational Support
- Assist in onboarding/offboarding processes including device provisioning and access setup.
- Document technical procedures, troubleshooting steps, and compliance reports.
- Collaborate with senior engineers to support infrastructure and security projects
Requirements
Required Skills & Qualifications
- Bachelor's degree in information technology, Computer Science, or related field.
- Basic understanding of Microsoft Intune, Defender for Endpoint, and Windows OS.
- Familiarity with Active Directory, Office 365, and endpoint management tools.
- Strong troubleshooting, communication, and documentation skills.
- Ability to work independently and manage multiple tasks efficiently.
Preferred Qualifications
- Certifications such as MD-102, SC-900, CompTIA Security+, or equivalent.
- Exposure to cloud platforms (Azure, M365) and scripting (PowerShell).
- Experience with ITSM/ticketing systems and ITIL practices.
Key Skills Required
- Proficiency in Microsoft Intune and Defender for Endpoint.
- Basic knowledge of Windows OS and Active Directory.
- Familiarity with Office 365 and endpoint management tools.
- Strong troubleshooting and analytical skills.
- Good communication and documentation abilities.
- Ability to manage IT assets and maintain compliance.
- Exposure to cloud platforms (Azure, M365) and scripting (PowerShell) is a plus.
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