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Junior Engineer- Customer Support Co-ordination

Junior Engineer- Customer Support Co-ordination

Nirmal Industrial Controls
2-5 Years
Not Disclosed
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  • Posted a month ago
  • Over 100 applicants have applied

Job Description

  • Maintain accurate documentation of service transactions and customer interactions.
  • Resolve customer complaints regarding after-sales service issues.
  • Provide technical assistance and support to customers.
  • Coordinate service requests and manage service delivery timelines.
  • Communicate effectively with customers to understand their needs and requirements.
  • Collaborate with internal teams to ensure timely and efficient service delivery.
  • Identify opportunities for service improvements.

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About Company

Join a trusted company of global repute with a remarkable 5-decade history in the industry. We are a leading manufacturer of Self Actuated Pressure Control Valves, Pressure Reducing Stations, Safety Relief Valves, and Tank Protection solutions, and also for Natural Gas consumption, specializing in the design, manufacturing, and commissioning of natural gas conditioning, regulating, and metering skids.