Company Description
Innosolv Pro is a professional services firm specializing in comprehensive accounting, auditing, assurance, risk management, regulatory, and taxation solutions. With over a decade of industry expertise, the firm is powered by a team with experience at leading industry players, including the Big 4 firms. Serving a diverse clientele of both traditional and emerging companies, Innosolv Pro helps businesses navigate complex financial environments with precision and insight.
Role Description
The Junior Credit & Collections Analyst is a full-time, on-site role based in Bengaluru.
Key Responsibilities
- Perform credit checks for new customer accounts and update credit for existing customers based on positive/negative information
- Monitor, review, follow-up and resolve issues related to overdue account receivables
- Contact customers with past due invoices, exercising considerable judgment, professionalism and tact.
- Escalate issues to Supervisor and Account Managers when their intervention or awareness is required.
- Perform account reconciliations to ensure that outstanding balances are correct
- Review unapplied credits and handle refund requests
- Respond to customer inquiries with respect to billing, suspension of services and collections in accordance with company SLAs
- Ad-hoc, special projects, and other requests as needed
Qualifications & Skills
- 3-5 years of credit and collections experience in a fast-paced SAS/high-tech industry
- Must be self-motivated, flexible and be able to change priorities in a challenging and fast-paced environment with minimal supervision
- Experience with Workday, Netsuite, Zuora and/or Salesforce
- Excellent communication skills and the ability to communicate effectively across departments and at different levels
- Knowledge of excel at an intermediate level
