Junior Backend Developer

Job Title: Jr. Backend Developer

Company: DoubleTick

Location: Mumbai (On-site)

Experience: 2+ Yrs

About the role:

We are looking for a smart and enthusiastic Junior Backend Engineer who is eager to learn, solve problems, and work closely with customers and internal teams. This role is ideal for someone who enjoys backend development and is comfortable communicating with clients during bot deployments and integrations.

Key Skills:

• Strong knowledge of Node.js and JavaScript
• Experience with REST APIs and backend development
• Knowledge of Express.js / NestJS
• Understanding of databases like PostgreSQL, or MySQL
• Experience with API integrations and webhooks
• Familiarity with Git and version control
• Good debugging and problem-solving skills
• Good verbal and written communication skills
• Comfortable interacting with clients and customers

Responsibilities:

• Build and maintain backend APIs and services
• Work on chatbot and automation workflows
• Support customer-facing bot deployments and integrations
• Join client calls to understand requirements and resolve issues
• Collaborate with product, support, and engineering teams
• Debug and troubleshoot production issues
• Write clean, scalable, and maintainable code
• Participate in code reviews and technical discussions

Good to Have

• TypeScript knowledge
• Experience with chatbot platforms or WhatsApp API
• Basic AWS or Docker knowledge
• Experience working in SaaS or CRM products
• Understanding of deployment and production environments

Who should apply

• Engineers who enjoy both coding and customer interaction
• Candidates who can explain technical concepts in simple words
• People who take ownership and are eager to learn fast
• Candidates who have participated in client discussions, implementations, or support calls

Why join us

• Opportunity to work on real-world conversational products
• High ownership and learning environment
• Exposure to customer use cases and product thinking
• Work closely with experienced engineering and product teams

About Us:

DoubleTick is a mobile-first conversational CRM built on the official WhatsApp Business API, designed to unlock WhatsApp-led sales, marketing, and customer engagement at scale.It enables businesses to manage conversations through a centralized team inbox, automate workflows with chatbots and bot studio, and drive growth via bulk broadcasting and analytics. With features like WhatsApp Calling, commerce & cataloging, and role-based access, DoubleTick helps teams streamline operations and improve conversion efficiency.

Backed by Info Edge Ventures and BeeNext, the platform serves 10,000+ businesses across India and UAE in 100+ industries. Leading brands such as MakeMyTrip, Royal Enfield, CoinDCX, Tarun Tahiliani, Times Media, GRT Jewellers, Malabar Gold and Diamonds, Jaro Education, Sabyasachi, and DarGlobal trust DoubleTick to power their customer conversations.