Junior Admission Counsellor

Company Description

Samalkha Group of Institutions (SGI), established in 2008, is a distinguished college affiliated with Kurukshetra University and accredited with an A++ Grade by NAAC. SGI offers diverse programs in Engineering and Management, focused on industry-relevant education and holistic student development. Renowned as the Placement wala College, SGI has strong industry connections that enable outstanding placement opportunities for students. Our modern campus features state-of-the-art labs, a comprehensive library, and a vibrant learning ecosystem led by experienced faculty, fostering both personal and professional growth.

Role Description

The Admission Counsellor will be responsible for engaging prospective students through tele-calling, counselling them on SGI's UG and PG programs, and converting leads into confirmed admissions. The role involves guiding students through the application process, ensuring form completion, and driving campus visits where required to achieve admission targets.

Key Responsibilities

Make outbound tele-calls to prospective students and parents generated through marketing leads.

Counsel students regarding UG and PG courses, eligibility criteria, fee structure, and career prospects.

Convince and guide interested candidates to fill the application/admission form.

Follow up with leads regularly to ensure conversion into confirmed admissions.

Encourage and schedule campus visits for walk-in admissions when required.

Maintain accurate records of calls, follow-ups, and conversions in CRM or lead management systems.

Address student queries and resolve concerns in a professional and timely manner.

Coordinate with internal teams for documentation, verification, and admission closure.

Required Skills & Qualifications

Graduate/Post-graduate in any discipline.

Experience in tele-sales, admission counselling, or education sales preferred.

Excellent communication and persuasion skills in Hindi and English.

Ability to handle high call volumes.

Basic knowledge of CRM systems and MS Office.