Company Overview
Lumber is an all-in-one construction workforce management platform that seamlessly streamlines payroll, time tracking, safety, compliance, field productivity, rewards, and recognition for building contractors.
Job Title: Jr. US Payroll Associate
Location: Remote (US shift-timings)
Department: Customer Success
Work Experience Required : 1 - 4 years in US Payroll
Role & Responsibilities
- Assist in onboarding new US payroll clients by supporting the migration process or setting up payroll from scratch.
- Support accurate payroll processing on a weekly, bi-weekly, or semi-monthly schedule, depending on client requirements.
- Help identify and resolve payroll discrepancies under supervision and document resolutions accurately.
- Support management of employee benefits like health plans and 401(k) contributions.
- Answer basic queries about taxes, pay stubs, W-2s, and forms (W-4/W-9).
- Collaborate with internal teams to improve processes and address recurring issues.
- Contribute to updating knowledge bases, onboarding materials, and support documentation.
- Handle sensitive information responsibly and comply with data security policies.
- Gather and report client feedback to enhance the onboarding and payroll processes.
Requirements
- B.com graduates with overall 85% throughout their academic qualification.
- Minimum 2-4 years of experience in US payroll processing, HRIS, onboarding/offboarding, and support.
- CPA Certification required (Added as advantage).
- Basic understanding of MS Excel or payroll software is a plus.
- Strong attention to detail, analytical skills, and a willingness to learn.
- Effective written and verbal communication skills.
- Ability to work collaboratively in a fast-paced environment and handle multiple tasks efficiently.
