Jr. Enterprise Systems Monitoring Engineer

Basic Qualifications

• University degree (BE /B. Tech / MCA /MSC(CSC/ECE)
• Hands-on Knowledge of Windows / Linux Operating systems is required.
• Hands-on knowledge of basic SQL Database, Networking level, and ticketing process is required.
• Excellent English language skills are a must – both written and oral
• Candidate must have exceptional communication and presentation skills.
• Highly structured, organized and detail-oriented

Responsibilities

• Responsible for the uptime of the various client projects being managed/monitored.
• Raise and update the tickets in the ticketing tool for all the issues handled/worked upon.
• Understanding how to connect with people/teams/colleagues across Zeta offices.
• Should have basic knowledge of network and monitoring.
• Should be proactive and a team player.
• Should be able to work in a 24x7 environment.
• Able to handle the situation with a positive approach.
• Analytical Skills