Job Description

Major Responsibilities:

24 x 7 Shift Operations for Managed Security Services in supporting Anti-DDoS operations.

Analyze DDoS attacks, engaging mitigation and performing customer notifications

Troubleshoot issues using defined process and standard methodologies and drive them to closure

Communicate with customers over phone, email and web portal to ensure issues are handled to their satisfaction

Handle tickets through the internal tool within committed SLAs

Working closely with technical staff in different domains to handle cross-functional activities and issues

Work with vendors to resolve internal and customer issues in a timely manner

Technical skills:

Strong knowledge in TCP/IP, Subneting, Networking / Routing (BGP), ACL, Netflow, IPSEC / GRE tunnels,

Good Knowledge in Cyber Security Landscape (including DDoS attack types, vulnerabilitiesand preventive measures)

Candidates with Knowledge in web application vulnerabilities / attacks (OWASP) , Regex, IPS Signatures, python scriptingare preferable

Candidate should have hands-on in either of the Anti-DDoS products such as Arbor / Radware / Akamai / Cloudflare / Inperva Incapsula / F5, etc.

Should have good communications skills (both verbal and written)

Qualifications:

B.E / B-tech or equivalent full time degree.

2-8 Years of experience in Network security / Cyber security operations (preferably in Anti-DDoS Operations).

Should hold an active CCNA / CEH certification / any other security related certification.

More Info

Job Type:

Permanent Job

Industry:

Telecom /ISP

Employment Type:

Full time

Key Skills

cybersecurity operations

managed security services

anti-ddos products

About Company

Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications

Last Updated: 19-10-2026 06:45:09 PM