About The Company
Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications
Designation/Title Network L1.5
Education Qualifications BE/BTech
Certifications Preferrable: CCNA
Experience 3+ Years of experience in relevant field.
Key/Major Activities
- Providing 24/7 shift operational support
- Monitor network devices, servers, and applications using NOC tools and dashboards.
- Perform basic troubleshooting of network issues (connectivity, latency, outages).
- Respond to alerts and incidents as per defined SLAs and escalation procedures.
- Log and track incidents using the ticketing system (e.g., ServiceNow, Remedy).
- Coordinate with L2/L3 teams for issue escalation and resolution.
- Maintain shift handover reports and update documentation regularly.
- Ensure timely communication with stakeholders during incidents.
- Support scheduled maintenance and change management activities.
Technical Skills
- Hands-on experience in configuration and troubleshooting routing protocols like BGP, ISIS, OSPF,
- Hands-on experience on - Cisco
- Hands-on experience in configuration and troubleshooting multicasting like PIM(sparse/dense mode)/SSM/IGMP.
- Very Good Knowledge of Switching, VLAN, Port Security, STP, Advance Switching concepts, and Wireless concepts.
- Calculate and apply an addressing scheme including VLSM IPv4/IPv6 addressing design to a network. Determine the
- Advanced network and host-based intrusion detections, incident response procedures, log reviews and basic malware assessment
- Knowledge of network protocols (EIGRP, OSPF, BGP, RIP, VLAN, TCP/IP, etc.).
- Need to have experience in FortiGate FortiManager
- Configure, manage and operate: Firewall, URL Filtering, SSL VPN, NSM, etc. and elements which are deployed to secure large networks
- Hand on skills in configure, administer, and document firewall infrastructure.
