Jr Client Relations Executive

Job Title: Jr. Client Relations Executive

Location:Okhla Phase 2, New Delhi

Experience Required:1–3 Years

Working Days: Monday to Saturday (6 Days Working)

Employment Type:Full-Time

About the Role:

StarClinch is looking for a dynamic and customer-focused Jr. Client Relations Executive to manage client interactions, understand event requirements, and assist in converting inquiries into successful bookings. The ideal candidate should possess excellent communication skills, a customer-first approach, and the ability to thrive in a fast-paced environment.

Key Responsibilities:

* Handle inbound client inquiries through calls, WhatsApp, emails, and other communication channels.

* Understand client requirements, budgets, and event expectations.

* Recommend suitable artists and entertainment options based on client preferences.

* Coordinate with internal teams and artist managers to ensure smooth execution.

* Follow up with prospective clients and maintain regular communication throughout the booking process.

* Assist clients with negotiations, booking formalities, and payment coordination.

* Maintain accurate records of client interactions and update CRM systems regularly.

* Ensure a high level of customer satisfaction and relationship management.

Requirements:

* 1–3 years of experience in Client Relations, Sales, Event Management, or a similar role.

* Excellent verbal and written communication skills.

* Strong interpersonal and relationship-building abilities.

* Confident in handling client conversations and resolving queries.

* Ability to multitask and manage multiple client requirements simultaneously.

* Basic knowledge of CRM tools and Microsoft Excel is preferred.

* Self-motivated, proactive, and target-oriented mindset.

Preferred Skills:

* Experience in entertainment, events, hospitality, or service-based industries.

* Exposure to consultative selling or customer-facing roles.

* Strong negotiation and persuasion skills.

Why Join StarClinch

* Opportunity to work with artists, celebrities, brands, and event organizers.

* Fast-paced startup culture with significant learning opportunities.

* High ownership and career growth potential.

* Exposure to the entertainment and event-tech ecosystem.

Interested candidates can share their resumes at: [Confidential Information]