CARPL.ai is a vendor-neutral Artificial Intelligence (AI) platform that allows radiologists to access, assess, and integrate radiology AI solutions in their clinical practice.
CARPL provides a single user interface, a single data channel, and a single procurement channel for the testing, deployment, and monitoring of AI solutions in clinical radiology workflows.
We are the world's largest radiology AI marketplace offering 165+ applications from 75+ AI vendors.
Job Title: JIRA Admin
We are seeking a detail-oriented and technically proficient Jira Administrator to manage, customize, and support our Atlassian Jira and Confluence environments. The ideal candidate will be responsible for maintaining optimal performance, supporting end-users, and implementing process improvements through effective configuration and administration.
Key Responsibilities:
- Administer, configure, and support Jira Software, Jira Service Management, and Confluence.
- Create and manage custom workflows, fields, screens, schemes, and permissions.
- Develop custom dashboards and advanced reports for various teams and stakeholders.
- Maintain user roles, permissions, and group configurations.
- Implement automation rules and scripts (e.g., using Automation for Jira, ScriptRunner).
- Work closely with project managers, development teams, and business stakeholders to gather requirements and implement solutions.
- Perform regular audits, clean-up, and maintenance of Jira and Confluence environments.
- Integrate Jira with third-party tools (e.g., Git, Slack, Jenkins, ServiceNow).
- Develop and maintain documentation, training materials, and standard operating procedures.
- Stay updated on Atlassian product releases and recommend improvements.
Required Qualifications:
- Proven experience as a Jira Administrator (25+ years).
- Strong knowledge of Jira and Confluence administration and best practices.
- Hands-on experience with creating workflows, permission schemes, and issue types.
- Familiarity with marketplace add-ons (e.g., ScriptRunner, Automation for Jira, BigPicture).
- Experience with Jira APIs and integrations.
- Understanding of Agile and Scrum methodologies.
- Strong problem-solving and troubleshooting skills.
- Excellent communication and documentation abilities.
