Job Title: Jewellery Sales Associate
Location: Bengaluru
Experience: 1 5 Years
Department: Jewellery Sales
Job Summary
We are seeking a customer-focused and well-presented Jewellery Sales Associate to join our retail team. The ideal candidate should have strong communication skills, a passion for luxury products, and the ability to deliver an exceptional customer experience while achieving sales targets.
Key Responsibilities
- Greet customers warmly and assist them in selecting jewellery based on their preferences and occasions.
- Demonstrate in-depth product knowledge of gold, diamonds, gemstones, and other jewellery categories.
- Maintain high standards of customer service and ensure a premium shopping experience.
- Achieve monthly and quarterly sales targets through effective selling techniques.
- Handle customer queries, provide product recommendations, and build long-term relationships with clients.
- Manage billing, sales documentation, and payment processes accurately.
- Ensure proper display, cleanliness, and visual merchandising of the showroom counters.
- Keep track of stock levels, report shortages, and support inventory management activities.
- Follow store security procedures and protect high-value merchandise.
- Handle after-sales service, including resizing, repairs, and customer follow-ups.
Required Skills & Qualifications
- 15 years of experience in retail sales, preferably in jewellery, luxury products.
- Strong communication and interpersonal skills.
- Presentable, well-groomed, and customer-centric.
- Ability to handle high-value transactions with trust and responsibility.
- Basic computer knowledge for billing and inventory systems.
- Strong selling skills with a positive and target-driven attitude.
Preferred Attributes
- Experience in diamond, silver or gold jewellery sales.
- Proficiency in local languages and English.
- Confidence in handling premium and HNI customers.
- Ability to work in shifts, weekends, and holidays as required.
