About Araiya by Aza
Araiya by Aza is a premium jewellery destination offering contemporary, handcrafted pieces that combine timeless elegance with modern design. With a focus on exceptional craftsmanship, personalized service, and an elevated shopping experience, we cater to discerning customers seeking luxury and exclusivity.
Key Responsibilities
- Greet customers warmly and understand their jewellery preferences and styling needs.
- Provide expert guidance on product features, materials, craftsmanship, and styling options.
- Assist customers in selecting pieces that match their taste, occasion, and budget.
- Maintain in-depth product knowledge to effectively communicate brand value and uniqueness.
- Ensure high standards of visual merchandising and display presentation.
- Handle sales transactions accurately and responsibly.
- Build and maintain strong relationships with clients to encourage repeat business.
- Keep track of client preferences and share product updates or new collection information.
- Maintain stock levels and support store operations including inventory checks.
- Address customer queries, concerns, and after-sales requests professionally.
- Collaborate with store management to achieve monthly sales targets.
Requirements
- Minimum 2 years of experience in jewellery, luxury retail, or high-end fashion.
- Strong communication and interpersonal skills.
- Customer-focused with a warm and engaging personality.
- Good understanding of jewellery materials, trends, and craftsmanship (gold, diamonds, gemstones preferred).
- Ability to work in a fast-paced retail environment.
- Professional grooming and presentation skills.
- Flexible to work on weekends, holidays, and peak retail hours.
