Jewellery Consultant

Designation: Jewellery Consultant / Sales Consultant

Location: Jalandhar

Industry: Luxury Jewellery Retail

Role Summary:

The Jewellery Consultant is responsible for delivering an exceptional in-store customer experience by assisting clients with jewellery selection, styling, and purchase decisions while achieving sales targets and upholding Tyaani's luxury brand standards.

Key Responsibilities:

•                Welcome and engage customers, understanding their preferences and occasions

•                Assist customers with jewellery selection, styling, and product knowledge

•                Build and maintain long-term customer relationships to drive repeat business

•                Achieve individual and store sales targets

•                Support visual merchandising and ensure display standards are met

•                Handle customer queries, exchanges, and after-sales service professionally

•                Stay updated on product knowledge, collections, and jewellery trends

•                Follow store SOPs related to security, inventory, and operations

Requirements:

•                1–4 years of experience in jewellery or luxury / premium retail

•                Strong communication and interpersonal skills

•                Sales-driven mindset with a customer-first approach

•                Well-groomed, presentable, and confident personality

•                Ability to work in a fast-paced retail environment

•                Flexibility to work weekends and during festive periods

Preferred:

•                Prior experience with fine jewellery, gold, diamond, or luxury brands

•                Knowledge of basic jewellery terminology and billing processes