Jewellery Consultant

Eligibility Criteria

• Education, Certificate
• (Relevant education, achievement & certification)
• Bachelor degree from a reputed university/college
• MS Office & proficiency in excel is a must

Knowledge

(knowledge gained in the past relevant to this requirement)

• Knowledge of handling Retail Store Operations
• Selling & customer service
• Good knowledge of Jewellery - Gold, Diamond, Platinum and Silver will be an added advantage
• MIS Reporting

Skills

• (Specific job skills required for this job)
• Communication- Excellent spoken & written communication skills in English & regional language
• Computer operating knowledge
• Good knowledge of Point of Sale system (POS)/ERP/SAP
• Excellent in Excel / spreadsheet

Experience

• (Specific type or amount of experience)
• Minimum 4-5 years of relevant experience in front-end retail operations as Asst. Manager/Store Manager. Preferably with an established Retail Brand
• Experience in handling customer queries & grievance handling

Suitability Criteria

• Success Behaviors
• (Traits like interpersonal skills etc.)
• Enthusiastic
• Selling(Passion to Sell)
• Interpersonal Skills
• Influencing
• Analytical
• Pressure tolerance
• Handles conflict
• People oriented
• Problem solving
• Strong Team Player
• Warmth / empathy
• Organized
• Willing to take Ownership
• Research / Learning
• Travel

Willingness

(Preference / Values / other requirements)

• Ability to work under a flexible schedule, including evenings and weekends.
• Extended working hours during festive and season times
• Shift timing - 9 hours with strict adherence