Japanese Customer Support Executive

We're Hiring | Japanese Language Customer Success Associate

80,000 CTC

Minimum 6 Months Experience

Japanese Language: N2

Rotational Shifts | 5.5 Days Working

Graduate / Diploma in Japanese

About the Role:

We're looking for Japanese-speaking professionals to handle customer queries and deliver an excellent customer experience for an international corporate client.

Key Responsibilities:

- Handle customer queries, booking-related requests and complaints.

- Communicate professionally in Japanese and English.

- Resolve customer concerns and build strong customer relationships.

- Support customer requests related to e-commerce and hospitality.

Requirements:

- Japanese proficiency at N2 level.

- Minimum 6 months of relevant experience.

- Strong spoken and written Japanese.

- Excellent English communication and customer-handling skills.

- Graduate or Diploma in Japanese.