Cortex consultants Hiring: ITSM Functional Technical Architect
Location: Bangalore
Experience: 12 20 Years
We are seeking an experienced
ITSM Functional Technical Architect to lead Enterprise Service Management (ESM) initiatives on the ServiceNow platform, driving digital transformation through ITSM, ITOM, ITAM, AI-powered automation, and enterprise architecture.
Key Skills
- ServiceNow ESM & Enterprise Architecture
- ITSM, ITOM, ITAM, CMDB & CSDM
- Now Assist, AI Automation & Agentic AI
- Discovery, Service Mapping & Event Management
- App Engine, Flow Designer & Integration Hub
- HRSD, SPM, APM, IRM/GRC & SecOps
- Service Transformation & Process Optimization
- REST/SOAP Integrations, MID Server & Security
- Agile Delivery, Governance & Stakeholder Management
If you have a strong background in ServiceNow consulting, solution architecture, enterprise service transformation, and AI-enabled service management, we'd love to hear from you.
This job is posted by
Aishwarya K
Business HR
Cortex Consultants 
