ITS_Senior IT Support Engineer

Job Description

Roles & Responsibilities :

. Responsible for implementation of target environment (based on E2E Process Portfolio) in location

. Achieving overall project goals, deliverables and risk management in the location

. The nomination, availability of capacity and coordination of the local S/4 project team (Key users, power users and local OCM) according to project requirements

. Ensures local communication to location management and associates in alignment with local OCM

. Interface between Wave Project Leads and local associates

. While preparation support executing of the Readiness Guideline and special focus on cleansing/harmonization activities

. Coordinates data cleansing & process standardization over all time

. Confirms process, migration and test scope, approve at location level migration & test results

. Ensures that cut over, change management topics and trainings are implemented

. Escalation to local management and regional coordinator / organize support for the locations when required

. Ensure local key user structure after Go-Live (stabilization &run)

. Representative of the location view and location interests to the locations

. Provide a clear status about task fulfillment /milestone achievement within project task Management

Qualifications

Educational qualification:

Education

. B.E or B.Tech in Computer Science, Information Science, Production, Mechanical or Industrial Engineering

. MBA in IT or Operations Management, Master's Degree in any Engineering discipline would be advantageous

. Professional certification in Project Management (PMP) would be advantageous

Experience

. 7+ years of overall experience in Business processes and IT Applications and Services, Industry 4.0 and digitalization in plants

. 3+ years in leading teams

. Experience in IT Infrastructure and SAP

Soft Skills (Personal Competencies)

• Good argumentation and negotiation skills

• able to solve problems intuitively and guide/advise internally and find new solutions

• can explain and convince in difficult situations

• can identify and manage risks

• Open and communicative personality

• self-motivated to lead oneself and influence others

• experience in moderation

• knows how to involve all parties and guide/advise internally to find a solution considering all relevant arguments, able to summarize result

• Very good English skills, spoken and written