Job Description
- More than 4 years experience in Discovery / ITOM domain on ServiceNow platform.
- Very good implementation knowledge of ServiceNow Discovery, Service Mapping, Certificate Management, AI OPS
- Good understanding & hands on and AWS & Azure cloud
Good to have knowledge and working experience of other ITOM modules like Event Management & Cloud Management
- Good knowledge on configuring / troubleshooting skills on IT Infrastructure, Server, Network, Storage, Cloud and worked as a System / Platform administrator
- Good knowledge of middleware solutions such as IIS, WebLogic, Websphere, Apache Tomcat, etc
- Worked in a Datacenter environment as L3 / L4 support
Technical knowledge of the following areas:
- Java
- HTML
- JavaScript
- LDAP/Active Directory
- Working knowledge of configuration management, CMDB, methods and processes
- Excellent verbal and written communication skills, including polished presentation skills with the ability to deliver technical issues to both technical and non-technical audiences in a clear and understandable manner.
- Provide excellent customer service, leadership, communication, problem solving and decision-making skills.
Nice to have Basic knowledge and awareness of various other modules like ITBM and security
- Must have flare for research, innovation and must be passionate to work on innovation topics
More Info
About Company
Eviden designs the scope composed of Atosdigital, cloud, big data and security business lines. It will be a global leader in data-driven, trusted and sustainable digital transformation.
As a next generation digital business with worldwide leading positions in digital, cloud, data, advanced computing and security, it brings deep expertise for all industries in more than 53 countries.
By uniting unique high-end technologies across the full digital continuum with 57,000 world-class talents, Eviden expands the possibilities of technologies for enterprises and public authorities, helping them to build their digital future
