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IT Telecaller

Radiant Infosolutions
Delhi
1-2 Years
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Job Description

Roles and Responsibilities:

  • Manage inbound and outbound calls in a timely manner.
  • Follow communication scripts when handling different topics.
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Seize opportunities to upsell products when they arise.
  • Keep records of all conversations in our call center database in a comprehensible way.
  • Should have good command over English.

More Info

Job Type:
Permanent Job
Industry:
Information and Communications Technology (ICT)
Role:
Telesales Executive
Function:
Customer Service/Call Centre/BPO
Employment Type:
Full time
Open to candidates from:
Indian

About Company

Radiant Infosolutions

We, Radiant Info Solutions Pvt.Ltd. are an Information Technology (IT) infrastructure Solution provider serving customers all across India. Radiant was formed in the year 2007 and it has witnessed tremendous growth after its incorporation because of its emphasis on cost minimization for its clients and providing superior quality solutions and delivering performance for its products and services.

Radiant is A CMMI Level 5 | ISO 9001:2015 Certified Company that emphasizes on dedicated service and delivering performance as an organization. Radiant spells quality for Network Infrastructure Installation, Integration and Management. Radiant’s promise of superior quality in the same comes from an experience of more than 3,00,000 connects and more than 200 satisfied clients. We employ most advanced technology for Network Infrastructure Setups, Structured Cabling, IT Facility Management, as well as Conference Proceedings.

Job ID: 126168835

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Last Updated: 10-03-2026 09:05:28 AM
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