IT Support Specialist

• Newly created role / Expansion role
• A stable, consistent work environment
• Complete autonomy to manage the local IT ecosystem with strong support from a regional network.

about the company
We are seeking a grounded, dependable, and hands-on IT Support Specialist to own all end-to-end technology operations for our Singapore office. This is a 100% onsite role designed for a professional seeking long-term stability, autonomous ownership, and a collaborative environment within a world-class legal firm.

about the job

• Serve as the primary, hands-on point of contact for fewer than 20 office personnel (attorneys and business support staff), resolving issues ranging from high-level troubleshooting to day-to-day operational tasks.
• Install, configure, image, and repair laptops, desktops, mobile devices, printers, and network interfaces. Maintain data room/closet components and local infrastructure.
• Handle setup, testing, and troubleshooting for audio-visual systems and internal/external meetings.
• Assist with hardware deployment, tech allowances, user access moves/adds/changes, and basic induction training.
• Partner closely with our regional tech team (reporting to the Tech Manager in Hong Kong and coordinating with our Tokyo analyst) to align with global standards.

skills and experience required
5 to 8 years of hands-on IT support experience. We value candidates looking for a stable, long-term position where they can truly own the local environment.

Good communication skills to support international partners, attorneys, and regional colleagues.

Prior experience in a legal or professional services firm is advantageous, but we warmly welcome candidates from all industry backgrounds who exhibit strong service discipline.

Sound knowledge of Windows/macOS environments, Microsoft Office Suite, mobile management (iOS/Android), remote access (Citrix), and basic networking.

What's an offer
This is a permanent IT Support Specialist role offering a competitive monthly salary of $ 5,000- $ 8,000, along with company perks and benefits.

To apply online please use the apply function, alternatively you can reach me athttps://www.linkedin.com/in/Oliviatoh-032330132/. (EA: 94C3609 / R22109942)

Desired Skills and Experience

it support, vvip support, hardware deployment, user access, windows/mac os, microsoft office suite, mobile management, ios, android, remote access, citrix, networking, repair laptop, troubleshooting