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Key Responsibilities

• Lead, support, and motivate a large team while establishing career development plans and resolving issues for direct reports.
• Manage data collection and operational metrics to achieve productivity targets, reduce costs, eliminate errors, and ensure excellent customer service.
• Partner with cross-functional teams to enhance proprietary tools, systems, and operational processes.
• Collaborate with legal and safety departments to ensure compliance with policies and regulations.
• Oversee materials, inventory management, and operational workflows.
• Conduct budget reviews, monitor expenses, and report cost plans to senior management.
• Delegate responsibilities effectively while maintaining organizational control over branch operations and customer service.
• Apply conflict management and business negotiation skills to resolve issues efficiently.