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IT Support

inoptra digital
3-6 Years
Bengaluru, India
Early Applicant
  • Posted 2 months ago
  • Be among the first 20 applicants

Job Description

Job Title: Senior Engineer - IT Support

Location: InOpTra office, HM Towers, Bangalore

Experience: 3 - 6 Years

Employment Type: Full-Time

No of position: 1 no

Job Summary

We are looking for a skilled Senior Engineer - IT Infra & Network Support to manage and maintain our IT infrastructure. The ideal candidate will be responsible for ensuring smooth network operations, providing desktop support, and troubleshooting technical issues efficiently.

Key Responsibilities

  • Install, configure, and maintain desktops, laptops, printers, and other IT peripherals.
  • Manage network infrastructure, including LAN, WAN, routers, switches, cctv, access control devices, licenses and firewalls.
  • Provide technical support and troubleshooting for hardware, software, and network-related issues.
  • Install and update operating systems, software, and security patches.
  • Monitor system performance, security, and backups to ensure business continuity.
  • Support email, VPN, VoIP, and remote access solutions.
  • Manage user accounts, permissions, and access control.
  • Document IT assets, configurations, and technical procedures.
  • Attend and effectively close the service tickets within the SLA.
  • Coordinate with vendors for hardware and software procurement and support.
  • Provide training and assistance to end users on IT best practices.
  • Understand, implement and manage the IT Infra set up as per ISO/IEC 27001 requirements.

Required Skills & Qualifications

  • Bachelor's degree in IT, Computer Science, or related field (preferred).
  • 3+ years of experience in desktop and network support.
  • Strong knowledge of Windows/Linux OS, Office 365, Active Directory.
  • Hands-on experience with networking protocols (TCP/IP, DNS, DHCP, VPN).
  • Familiarity with cybersecurity best practices and endpoint protection tools.
  • Good problem-solving, communication, and customer service skills.
  • Ability to work independently and handle multiple tasks effectively.
  • Internal Auditor Certification/training on ISO/IEC 27001 requirements-Mandatory

More Info

Job Type:
Permanent Job
Industry:
Other
Function:
It Support
Employment Type:
Full time

About Company

Job ID: 128724951

Last Updated: 28-07-2026 00:47:27 AM
Homejobs in Bengaluru / BangaloreIT Support

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