It Support Executive

We are seeking a proactive IT Support Executive to ensure smooth IT operations across the organization. The role involves troubleshooting technical issues, maintaining systems, managing user accounts, and supporting end-users with hardware and software needs.

Key Responsibilities:

• Technical Support: Handle day-to-day technical issues and provide timely resolutions to ensure minimal downtime.
• System Maintenance: Install, configure, and maintain hardware and software systems across the organization.
• User Account Management: Create, update, and manage user accounts, permissions, and access controls.
• Monitoring & Troubleshooting: Monitor IT infrastructure for potential issues and perform troubleshooting as required.
• Documentation: Maintain records of IT issues, resolutions, and system configurations.
• IT Asset Management: Track, manage, and maintain hardware and software inventory.

Qualifications:

• Diploma or degree in IT, Computer Science, or a related field.
• 01 year of experience in IT support or related technical roles.
• Basic knowledge of hardware, software, and networking systems.