Digantara is a leading
Space Surveillance and Intelligence company focused on ensuring orbital safety and sustainability. With expertise in space-based detection, tracking, identification, and monitoring, Digantara provides comprehensive domain awareness across all regimes, enabling end-users to gain actionable intelligence on a single platform. At the core of its infrastructure lies a sophisticated integration of hardware and software capabilities aligned with the key principles of situational awareness: perception
(data collection), comprehension
(data processing), and prediction
(analytics). This holistic approach empowers Digantara to monitor all Resident Space Objects
(RSOs) in orbit, fostering comprehensive domain awareness.
Why Us
- Be part of a collaborative and innovative environment where your ideas and skills make a real difference to the entire space realm.
- Push the boundaries with hands-on experience, greater responsibilities, and rapid career advancement.
- Competitive incentives, galvanising workspace, blazing team—pretty much everything you have heard about a startup.
Ideal Candidate
We are seeking an IT Support Engineer I to manage day-to-day IT operations and provide technical support for end-user computing and workspace technology
Responsibilities
- Manage and support Windows and Mac laptops, including setup, configuration, troubleshooting, and maintenance
- Provide technical support for printers, scanners, and other peripheral devices
- Troubleshoot and resolve WiFi connectivity issues for end users
- Manage meeting room technology, including AV equipment, video conferencing systems, and display screens
- Respond to IT support tickets and requests in a timely manner
- Perform hardware and software installations and upgrades
- Maintain inventory of IT equipment and assets
- Manage hardware and software asset lifecycle including deployment, tracking, and disposal
- Document technical procedures and maintain knowledge base articles
Qualifications
- 1-3 years of experience in IT support or help desk role
- Strong knowledge of Windows and macOS operating systems
- Experience with printer management and troubleshooting
- Understanding of wireless networking basics
- Experience with hardware and software asset management
- Excellent customer service and communication skills
- Ability to work independently and prioritize multiple task
General Requirements
- Strong leadership capability with the ability to influence cross-functional stakeholders.
- Comfortable working in a lean startup culture with high autonomy and accountability.
- Ability to communicate effectively with both deep technical teams and senior business stakeholders.
- Willingness to work from the Bengaluru office and collaborate closely with cross-functional teams.
Job Location: Hebbal, Bengaluru
