Job Description
We are looking for an energetic IT Software Telecalling Executive to handle outbound/inbound calls related to IT software products and services. The role focuses on lead generation, customer engagement, and appointment setting for the sales team.
Key Responsibilities
- Make outbound calls to potential clients for IT software products/services
- Explain company offerings such as ERP, CRM, Web/App Development, IT Services
- Generate and qualify leads for the sales team
- Schedule demos, meetings, and follow-ups
- Maintain call records and lead details in CRM
- Handle basic customer queries and provide information
- Follow up on inquiries and nurture prospects
- Meet daily/weekly calling and lead targets
About Company: We are known for providing fast and reliable services for almost 10+ years, with our highly efficient teams that are loved by our clients. 24*7 assistance just a phone call away, we are the best when it comes to various business management products like Tally.ERP 9. Our business-focused approach and the consultative way of working make us different from the rest. Today, we are stronger than ever. Customer satisfaction is the utmost priority.
