It Service Desk
One Degree North Human Resource- Posted 8 hours ago
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Job Description
Hiring: IT Service Desk Associate
Location: Ecospace, Outer Ring Road, Bangalore
Qualification: Any Graduate / 10+3 Diploma
Experience: 6 months–4 years in IT Service Desk / International Technical Support Voice Process
Salary: 5–5.5 LPA + Shift Allowance
Shift: Rotational shifts with 2 rotational weekly offs
Cab: Two-way cab facility
Age Limit: Up to 30 years
Joining: Immediate joiners only
Requirements: Excellent English communication skills and 2-dose vaccination mandatory
Work Mode: Work From Office
Key Responsibilities
- Provide technical assistance and support to international customers over voice calls.
- Troubleshoot basic technical issues and guide customers towards appropriate solutions.
- Identify, diagnose, and resolve IT-related queries.
- Maintain accurate records of customer interactions and technical issues.
- Escalate complex issues to the appropriate technical team.
- Ensure customer satisfaction and adhere to service quality standards.
Contact: +91 92360 97402
Email: [Confidential Information]
Interested candidates can contact us or share their updated resume via email.
More Info
About Company
A Recruitment firm that deals with 20 clients..which include top MNC's ..namely : DELL, HSBC, ADITYA BIRLA MINACS, AGIES, AMAZON, FIRST ADVANTAGE, FIRST SOURCE, 24/7, INFOSYS, ACCENTURE, OLA..and many more
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