IT Senior Business Analyst

Role: IT Senior Business Analyst

Location: Airoli, Navi Mumbai

Duration: 2+ Years of Contract

Main responsibilities

Business needs analysis: Review and study business needs with users / Product Owner, making sure business needs are clear and well communicated to the team.

Functional requirements: Challenge business needs and translate them into detailed functional and non-functional requirements, ensuring their consistency.

Functional design: Collaborate with the development team to design functional solution that meet business needs and aligned with technical constraints. Contribute to preparation of user stories (or equivalent documents).

Acceptance criteria: Write the acceptance criteria (following BDD approach).

Testing and quality assurance: Prepare list of test scenarios (functional, integration), test data preparation.

Execute functional testing / user stories testing and integration testing to check that developments are compliant with the needs, contributes and support E2E / UAT testing.

Level 3 support: Perform level three support, analyze and evaluate defects raised by first / second support levels. Coordinate with global support team and technical team to investigate the defects, specify acceptance criteria and retest fixes.

Documentation: Maintain functional documentation of our applications

Qualifications and Profile

At least 8 years of IT business analyst experience, including at least 4 years of testing experience.

Bachelor's or master's degree in business administration, Information Technology or related field.

Functional

Financial/banking industry knowledge is a strong plus.

Skills

Primary skills

At least 8 years experience managing business requirements and converting them into functional specification / user stories.

At least 4 years of testing experience (writing, executing, and monitoring tests).

Hands-on experience in SQL

Strong experience using Jira and Confluence.

Strong analytic skills.

Excellent communication skills (verbal and written in English).

Proven experience managing various types of stakeholders.

Proactive and result oriented.

Strong sense of commitment, ownership of projects handled.

Knowledge of all phases of IT software development and implementation life cycle.

Capable to effectively interact with technical team.

Team spirit - Like to explain and share knowledge.

Proactive with continuous improvement mindset.

Secondary skills

Hands-on experience in API testing.

At least one experience using Jira XRAY for test cases.

Experience writing feature files in Cucumber format.

Comfortable using process diagram design tools such as Draw.IO or Visio.