IT Sales Manager

JD - Manager/Senior Manager/Team Lead Sales and Client Account Management (CAM)

Location: Kolkata

Employment Type: Full-Time

Experience Required: 7+ Years

Work Mode: Work From Office

Shift:Night Shift 5 Days Working (International Clients)

About the Role

We are looking for a high-impact, execution-focused Sales & Customer Account Management Leader who will act as the right hand to the Head of Sales, driving both revenue growth and account expansion for Virtual Employee.

This is a Work From Office role combining new business acquisition + account management leadership, requiring a strong practitioner who can close deals, manage key accounts, and build/mentor a high-performing CAM team.

The ideal candidate is someone who thrives in a target-driven, international B2B sales environment, understands consultative selling of remote staffing / outsourcing services, and can translate strategy into daily execution.

Key Objectives of the Role

• Drive consistent revenue growth (new sales + existing accounts)
• Strengthen client retention, expansion, and lifetime value (LTV)
• Build and manage a scalable CAM Team

·       Support the Head of Sales in execution, reporting, and process improvement

Key Performance Indicators (KPIs)

• Conversion rates across funnel
• Revenue achievement vs target
• New client acquisition
• Account growth (upsell/cross-sell revenue)
• Client retention rate
• Team productivity & performance metrics
• Pipeline health and forecast accuracy
• Succession Planning (strong second line)

Perks & Benefits:

• Attractive salary + performance-based incentives
• Opportunity to work with international clients
• Career growth and skill development opportunities
• Friendly and collaborative work environment