IT Project Lead (Web & Mobile)

Project Lead

Location: Mumbai

Experience: 7 to 10 years

Department: Tech

About Schbang

Schbang is a leading creative, media, and technology partner helping brands build strong and scalable digital ecosystems. We combine strategy, creativity, technology, and data to deliver integrated digital solutions that drive real business outcomes. Our technology and digital transformation practice focuses on designing, building, and scaling modern digital platforms including enterprise websites, e-commerce ecosystems, and integrated brand experiences. We work across platforms such as Shopify, WordPress, AEM, Magento, and custom technology stacks to help brands create secure, scalable, and performance-driven digital infrastructure.

At Schbang, we partner with leading Indian and global brands across FMCG, lifestyle,

OTT, and e-commerce sectors, enabling them to transform their digital presence and

create meaningful user experiences.

About the Role

As a Project Lead, you will be responsible for driving the strategic direction, delivery governance, and operational excellence of web and digital platform initiatives for key client accounts.You will lead a team of Project Managers and collaborate with design, development, media, analytics, and QA teams to ensure successful delivery of digital platforms aligned with business goals, user experience standards, and technology scalability.

This role requires strong leadership, strategic thinking, and delivery ownership, along with the ability to manage stakeholders, build scalable processes, and ensure consistent delivery quality in a fast-paced agency environment.

Key Responsibilities

Strategic Leadership and Digital Transformation

Own the long-term roadmap and evolution of client digital platforms and web ecosystems aligned with business objectives.

Drive digital transformation initiatives including website builds, CMS migrations, integrations, and platform optimization.

Translate business requirements into scalable delivery strategies and execution plans.

Identify opportunities to improve platform performance, scalability, automation, and user experience.

Delivery Governance and Execution Excellence

Oversee end-to-end delivery across multiple projects, brands, and digital platforms. Review and approve project scope, timelines, sprint plans, and delivery approaches created by Project Managers.

Establish governance frameworks including delivery tracking, risk management, escalation handling, and reporting.

Ensure consistent delivery quality, operational efficiency, and predictability across teams.

Identify and resolve risks, dependencies, and delivery bottlenecks proactively.

Team Leadership and Capability Building

Lead, mentor, and manage Project Managers, Web Executives, and cross-functional teams.

Drive accountability, ownership, and performance across delivery teams.

Support team development through coaching, feedback, and process improvements.

Foster a culture of collaboration, innovation, and operational excellence.

Technology and Platform Oversight

Provide leadership across web technologies, CMS platforms such as Shopify, WordPress, AEM, Magento, and custom CMS solutions.

Collaborate with development teams on integrations, APIs, technical feasibility, and scalability planning.

Ensure digital platforms meet performance, security, scalability, and quality standards.

Drive adoption of modern tools, workflows, and best practices.

Client and Stakeholder Management

Act as the strategic point of contact for senior client stakeholders.

Present delivery plans, performance insights, and roadmap recommendations.

Build strong client relationships through proactive communication and ownership.

Manage escalations and ensure long-term client satisfaction.

Performance and Optimization

Lead performance reviews using analytics, user behavior data, and technical performance metrics.

Drive data-backed improvements using GA4, SEO insights, and platform performance analysis.

Collaborate with internal teams to optimize platform performance and user experience.

Ensure continuous improvement across delivery processes and platform

outcomes.

Required Skills and Competencies

Strong experience managing digital platform delivery in an agency, consulting, or digital environment.

Proven leadership experience managing Project Managers and cross-functional teams.

Strong understanding of website ecosystems, CMS platforms, and digital delivery workflows.

Experience with Agile and Scrum methodologies.

Strong stakeholder management, communication, and presentation skills.

Ability to manage multiple projects and teams simultaneously.

Strong analytical and problem-solving skills.

High ownership and accountability in managing delivery and client success.

Good to Have

Background in web development, or technical delivery