Job Description
ROLE: IT Program / Project Manager (Corporate Applications)
SUMMARY
This role is responsible for program and project management of large‑scale Corporate Applications initiatives with global impact. The position oversees multiple business‑critical systems and process enablement initiatives across domains such as IT,Legal, HR, Compliance, and other Corporate Functions, either as stand‑alone projects or as part of broader enterprise programs.
The IT Program / Project Manager - Corporate Applications ensures that business system initiatives are delivered on time, within agreed investment levels, and in alignment with business objectives, while meeting defined quality, governance, and adoption goals.
In addition to program and project oversight, this role is responsible for tracking delivery performance and staff metrics, conducting monthly operational and delivery reviews, and providing requested updates to leadership to ensure transparency, predictability, and alignment across Corporate Applications initiatives.
RESPONSIBILITIES
Program & Project Oversight
- Lead, plan, coordinate, and oversee multiple Corporate Applications projects and initiatives from initiation through delivery.
- Maintain an integrated view of scope, milestones, timelines, and dependencies across business systems initiatives.
- Ensure Corporate Applications deliverables align with business priorities, regulatory requirements, and enterprise standards.
Planning, Execution & Control
- Accountable for core project and program management activities including:
- Scope and milestone definition
- Schedule and dependency management
- Resource coordination
- Risk and issue management
- Continuously assess delivery health across initiatives, proactively identifying risks and developing mitigation plans to protect commitments.
- Develop and manage recovery plans when delivery risks materialize, minimizing impact to business outcomes.
Stakeholder & Business Engagement
- Act as a primary coordination point between Corporate Applications teams, business stakeholders, and assigned Project Managers.
- Proactively engage stakeholders to provide timely, relevant, and transparent updates on progress, risks, and dependencies.
- Facilitate cross‑functional planning and execution across Corporate Functions and IT partner teams.
- Provide executive‑level program and portfolio updates to leadership and governance forums.
Portfolio Alignment & Reporting
- Ensure Corporate Applications initiatives are consistently tracked and represented across governance and portfolio reporting mechanisms.
- Collect, analyze, and synthesize data to produce clear written and verbal status reports.
- Prepare and support regular portfolio, program, and monthly review materials for leadership.
Staff Metrics & Operational Reviews
- Track and monitor delivery and staff‑related performance metrics relevant to Corporate Applications initiatives.
- Lead monthly delivery and operational reviews, ensuring progress, risks, and capacity considerations are clearly understood.
- Provide requested updates and insights to leadership to support decision‑making and prioritization.
Risk, Dependency & Governance Management
- Identify cross‑initiative dependencies and take action to prevent delivery delays.
- Surface key risks and issues early, driving timely decisions and corrective actions.
- Support governance activities, including stage‑gate reviews and compliance with applicable lifecycle and operating standards.
Continuous Improvement
- Contribute to the development and refinement of delivery, reporting, and governance processes supporting Corporate Applications.
- Promote consistent practices that improve transparency, predictability, and coordination across initiatives.
QUALIFICATIONS
Minimum Qualifications
- Bachelor's degree in Information Systems, Business, Computer Science, or a related field.
- 7-10 years of experience in project or program management within enterprise or Corporate Applications environments.
- Proven experience coordinating multiple concurrent initiatives across business and IT stakeholders.
- Strong experience operating in matrixed, globally distributed organizations.
Preferred Qualifications
- Experience supporting Corporate Applications such as HR, Legal, Finance, Compliance, or ERP‑adjacent systems.
- Experience with portfolio, program, or delivery reporting tools and governance processes.
- Strong facilitation, communication, and executive‑level reporting skills.
