IT Platform Analyst

Job Title

Job Description

Job Responsibilities:
. Provides consultative advice within specific functional areas, working independently to analyze and address complex IT challenges while offering expert guidance to stakeholders.
. Evaluates and redesigns business processes, making informed proposals for process re-engineering and IT solutions that align with organizational goals and drive operational improvements through digital transformation and AI initiatves.
. Implements required IT solutions, and AI driven capabilities such as automation, analytics, intelligent workflows including thorough testing, comprehensive training for end-users, and managing Service Level Agreements (SLAs) to ensure consistent and reliable service delivery.
. Leads the design of solutions that meet intricate business requirements, recognizing and addressing the impacts on inter-related systems to ensure seamless integration and functionality.
. Participates in scrum teams to realize end-to-end technology solutions, contributing to all phases of the development cycle and ensuring adherence to agile methodologies.
. Collaborates with DevOps teams to manage operational activities, including addressing incidents, managing Maintenance Event Coordination (MEC), Year-End Coordination (YEC), and handling service catalogues efficiently.
. Builds and maintains active networks with key contacts inside and outside the organization, staying abreast of new developments, insights, and best practices in the field to enhance organizational capabilities.
. Ensures all aspects of design, documentation, and SLA support are in compliance with industry standards, organizational guidelines, and regulatory requirements to uphold the integrity and reliability of IT solutions.
. Provides clear direction and guidance to scrum teams in designing end-to-end solutions, driving continuous improvements across standards, guidelines, and processes to enhance efficiency and quality.
. Identifies and establishes monitoring for critical end-to-end business processes in collaboration with Business Process Owners (BPOs) and Business Process Experts (BPEs), ensuring robust oversight and proactive issue resolution.

. Works under limited supervision and broad guidelines, regularly applying independent judgment on matters of significance to drive project success and compliance.

Minimum required Education:
Bachelor's / Master's Degree in Computer Science, Information Technology, Software Engineering, or equivalent.

Minimum required Experience:
Minimum 10+ years of experience with Bachelor's in areas such as Solution Design and Architecture, DevOps Practices, IT Platforms Performance Optimization. Experience in designing and delivering scalable digital platforms, integrations, and AI-enabled solutions is highly preferred.

Minimum required Certification:
N/A

Preferred Education:
Specialisation or advanced learning in Cloud Computing, AI/ML, Data Engineering, or Software Architecture.

Preferred Experience:

• Experience in leading enterprise-scale full stack application development.
• Experience in AI integration, automation, and intelligent workflows.
• Experience working in Agile product teams and global delivery models.
• Experience in Salesforce / CRM / CLM/ Digital platform ecosystems preferred.

Preferred Certification:

• Lean Foundation Certification
• Cloud Certifications (Amazon Web Services AWS / Microsoft Azure / Google GCP)
• Scrum / Agile Certifications
• Solution Architecture Certifications

Preferred Skills:
. Solution Design & Architecture
. DevOps

Full Stack development (Frntend, backend, API's and Microservice)
. Agile Methodology
. Business Acumen
. Continuous Improvement
. Software Design
. Technology Acumen
. Validation Testing
. Regulatory Compliance
. KPI Monitoring and Reporting
. IT Architecture Enablement
. Platform Architecture
. Training Delivery
. SLA Management

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the company's facilities.
Field roles are most effectively done outside of the company's main facilities, generally at the customers or suppliers locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If you're interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .