IT Platform Analyst

Job Description

Job Responsibilities:
u2022 Provides consultative advice within specific functional areas, working independently to analyze and address complex IT challenges while offering expert guidance to stakeholders.
u2022 Evaluates and redesigns business processes, making informed proposals for process re-engineering and IT solutions that align with organizational goals and drive operational improvements through digital transformation and AI initiatves.
u2022 Implements required IT solutions, and AI driven capabilities such as automation, analytics, intelligent workflows including thorough testing, comprehensive training for end-users, and managing Service Level Agreements (SLAs) to ensure consistent and reliable service delivery.
u2022 Leads the design of solutions that meet intricate business requirements, recognizing and addressing the impacts on inter-related systems to ensure seamless integration and functionality.
u2022 Participates in scrum teams to realize end-to-end technology solutions, contributing to all phases of the development cycle and ensuring adherence to agile methodologies.
u2022 Collaborates with DevOps teams to manage operational activities, including addressing incidents, managing Maintenance Event Coordination (MEC), Year-End Coordination (YEC), and handling service catalogues efficiently.
u2022 Builds and maintains active networks with key contacts inside and outside the organization, staying abreast of new developments, insights, and best practices in the field to enhance organizational capabilities.
u2022 Ensures all aspects of design, documentation, and SLA support are in compliance with industry standards, organizational guidelines, and regulatory requirements to uphold the integrity and reliability of IT solutions.
u2022 Provides clear direction and guidance to scrum teams in designing end-to-end solutions, driving continuous improvements across standards, guidelines, and processes to enhance efficiency and quality.
u2022 Identifies and establishes monitoring for critical end-to-end business processes in collaboration with Business Process Owners (BPOs) and Business Process Experts (BPEs), ensuring robust oversight and proactive issue resolution.

u2022 Works under limited supervision and broad guidelines, regularly applying independent judgment on matters of significance to drive project success and compliance.

Minimum required Education:
Bachelor's / Master's Degree in Computer Science, Information Technology, Software Engineering, or equivalent.

Minimum required Experience:
Minimum 10+ years of experience with Bachelor's in areas such as Solution Design and Architecture, DevOps Practices, IT Platforms Performance Optimization. Experience in designing and delivering scalable digital platforms, integrations, and AI-enabled solutions is highly preferred.

Minimum required Certification:
N/A

Preferred Education:
Specialisation or advanced learning in Cloud Computing, AI/ML, Data Engineering, or Software Architecture.

Preferred Experience:

• Experience in leading enterprise-scale full stack application development.
• Experience in AI integration, automation, and intelligent workflows.
• Experience working in Agile product teams and global delivery models.
• Experience in Salesforce / CRM / CLM/ Digital platform ecosystems preferred.

Preferred Certification:

• Lean Foundation Certification
• Cloud Certifications (Amazon Web Services AWS / Microsoft Azure / Google GCP)
• Scrum / Agile Certifications
• Solution Architecture Certifications

Preferred Skills:
u2022 Solution Design & Architecture
u2022 DevOps

Full Stack development (Frntend, backend, API's and Microservice)
u2022 Agile Methodology
u2022 Business Acumen
u2022 Continuous Improvement
u2022 Software Design
u2022 Technology Acumen
u2022 Validation Testing
u2022 Regulatory Compliance
u2022 KPI Monitoring and Reporting
u2022 IT Architecture Enablement
u2022 Platform Architecture
u2022 Training Delivery
u2022 SLA Management

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.
Onsite roles require full-time presence in the companyu2019s facilities.
Field roles are most effectively done outside of the companyu2019s main facilities, generally at the customersu2019 or suppliersu2019 locations.
Indicate if this role is an office/field/onsite role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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If youu2019re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .