IT Operations Specialist - Certificate, DNS & Identity Management

Your role Your Role Overview

The IT Operations Specialist for Certificate, DNS, and Identity Management plays a pivotal role within Atlas Copco's Global IT Hub. This position is responsible for establishing and sustaining uniform processes and tools related to certificate lifecycle management, DNS infrastructure, and hybrid identity solutions across multiple regions. As a subject matter expert, you will guide and empower regional IT teams in implementing best practices, fostering operational excellence, and ensuring compliance with security standards.

Key responsibilities span across three core domains:

• Certificate Lifecycle Management: Oversee end-to-end management of digital certificate lifecycles, ensuring accurate inventory and automated monitoring to prevent service disruptions. Design and deploy scalable automation workflows to streamline certificate renewal and deployment processes with a focus on security and efficiency.
• External Domain & DNS Management: Manage global DNS infrastructure, processing requests efficiently while automating domain lifecycle activities including transfers and renewals. Collaborate with stakeholders to maintain DNS records accurately and support domain-related risk mitigation in partnership with security teams.
• Identity & Access Management (IAM): Administer hybrid identity environments integrating Active Directory and Entra ID, manage group policy objects and authentication mechanisms such as MFA, SSO, and Conditional Access. Support application integrations using SAML/OIDC protocols and manage Azure subscriptions and RBAC assignments to maintain secure and scalable identity frameworks.

Additionally, you will lead initiatives to enhance operational efficiency through scripting and automation, champion continuous process improvements, and act as a knowledge resource for certificate and DNS services on a global scale. Your role includes delivering training, consultations, and fostering adoption of standardized methodologies to support a cohesive IT operations environment.

To succeed, you will need To Succeed, You Will Need

• At least 7 years of robust IT experience focused on enterprise or shared IT service settings.
• Minimum of 3 years managing SSL/TLS certificate lifecycles, with proficiency in tools such as OpenSSL, Certbot, and ACME protocols.
• Strong background in directory services management and hybrid identity architecture, supported by 5+ years of experience.
• Comprehensive knowledge of PKI, DNS architecture, and certificate technologies is essential.
• Hands-on experience with DNS management and handling domain lifecycle processes including renewals and acquisitions.
• Competency in scripting languages such as Python for automation tasks, and familiarity with APIs integration.
• Understanding of ITIL frameworks and proven delivery of IT services and projects.
• Effective communication skills in English, with the ability to collaborate across diverse teams and stakeholders.
• Bachelor's degree in Engineering, IT, or equivalent practical experience. ITIL Foundation certification is preferred.
• Adaptability to thrive in dynamic and evolving environments, with strong organizational and prioritization skills.
• Commitment to continuous learning, integrity, and excellence in teamwork.

In return, we offer What We Offer in Return

Joining Atlas Copco means becoming part of a dynamic and innovative global IT environment where your expertise directly impacts enterprise-wide operations and security. We foster a collaborative and inclusive workplace culture that values diversity, integrity, and continuous improvement. You will engage with cutting-edge technologies and gain exposure to large-scale IT infrastructures, enabling you to further develop your skills and career.

• Opportunities for professional growth and career advancement within an international service provider acclaimed for its technology leadership.
• A supportive work culture that encourages innovation, knowledge sharing, and teamwork.
• Access to ongoing training programs, certifications, and learning resources designed to enhance your competencies.
• Participation in challenging projects that offer meaningful impact and visibility across the organization.
• Flexible hybrid work arrangements promoting work-life balance while enabling effective collaboration.
• Competitive remuneration package reflective of your experience and contributions.

At Atlas Copco, you will find an environment committed to ethical practices, continuous learning, and an engaging employee experience that recognizes and celebrates your achievements.

Job location

This position is located in Pune, India, within the Atlas Copco office at Hinjewadi Phase 1. Offering a hybrid working model, this role enables a flexible balance between remote work and onsite collaboration, tailored to optimize productivity and team interaction.

Contact information

Our recruitment process is designed to be thorough and transparent, typically comprising several interview stages along with skill-based assessments when appropriate. This ensures a comprehensive evaluation of your skillset and suitability for the role. We look forward to the opportunity to discuss your potential contributions at Atlas Copco.

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