IT Operations Specialist

Experience

• 7+ years of IT experience in enterprise or shared services environments.
• 3+ years of experience managing SSL/TLS certificates and certificate lifecycle including experience with OpenSSL, Certbot, ACME, CSR generation, and key management is mandatory.
• 5+ years of experience in directory services and hybrid identity architecture.
• 5+ years of service management or coordination experience.
• Strong knowledge of PKI, DNS architecture, and certificate technologies is mandatory.
• Experience with Certificate Lifecycle tools such as Sectigo (SCM) is desirable.
• Experience managing advanced certificate use cases (code signing, device certificates, SAML, client authentication)
• Experience with DNS management including domain lifecycle activities is mandatory.
• Knowledge of DNSSEC is an advantage.
• Experience with automation and scripting (e.g., Python) is preferred.
• Experience with APIs and automation integration.
• Experience with Power BI or reporting tools is a plus.
• Solid understanding of ITIL processes.
• Proven track record delivering IT services and projects.