IT Operations & Security Administrator

IT Operations & Security Administrator

Location: Bangalore, India (Hybrid)

Company: Samlicon

About Samlicon

At Samlicon, we operate a modern, cloud-based IT environment with a strong focus on security, stability, and continuous improvement. Our IT plays a key role in enabling efficient and secure day-to-day operations.

Your Role

You are responsible for the operation, security, and continuous improvement of our IT systems.

This role combines hands-on administration, user and device management, and coordination with external partners, along with contributing to technical and operational decisions.

Responsibilities

Core IT Operations & Security

· Ensure secure and stable operation of IT systems (security, monitoring, incident handling)

· Monitor system performance and ensure high availability of services

· Troubleshoot hardware, software, and access-related issues

· Implement and maintain security best practices across endpoints and cloud systems

Identity, Access & Device Management

· Manage user lifecycle (onboarding, offboarding, access provisioning)

· Administer Microsoft Intune (MDM) for device compliance and configuration

· Manage Microsoft Entra ID (Azure AD) including roles, policies, and Conditional Access

· Enforce access control, permissions, and security policies

Data & Platform Security

· Protect and manage data security in OneDrive, SharePoint, and Dataverse

· Manage Bitwarden password management (vaults, access policies, hygiene)

· Support DNS-layer and endpoint security tools (e.g., SafeDNS if applicable)

Tools, Monitoring & Improvement

· Monitor systems using relevant tools and continuously improve configurations

· Support vulnerability tracking and remediation coordination (e.g., SecPod/SanerNow if applicable)

· Build and maintain documentation (SOPs, configurations, runbooks)

Web & Collaboration Platforms

· Maintain and update the Samlicon website (Wix platform)

· Manage company presence on LinkedIn (posts, updates, basic analytics)

Collaboration & Governance

· Coordinate and manage external IT/service providers

· Collaborate with internal teams on tooling, improvements, and architecture decisions

· Support compliance and security initiatives (e.g., ISO 27001 readiness)

What You Bring

· Experience in IT administration in a cloud-based environment

· Strong knowledge of Microsoft ecosystem (Entra ID, Intune, M365)

· Experience with user management, MDM, and access control

· Hands-on experience with monitoring, troubleshooting, and endpoint management

· Understanding of IT security, identity & access management, and system hardening

· Familiarity with networking basics (TCP/IP, VPN, firewall concepts)

· Ability to manage vendors and take ownership of systems

· Structured, hands-on, and solution-oriented mindset

Nice-to-Haves

· Experience with Zero Trust or modern security models

· Familiarity with ISO 27001 or similar frameworks

· Experience with tools like Bitwarden, SafeDNS, SecPod or similar

· Exposure to monitoring tools (e.g., Zabbix or similar)

· Experience working in dynamic or scaling environments

What We Offer

· A central role with real ownership and impact

· Modern, cloud-first IT environment

· Opportunity to shape systems and processes

· Direct collaboration with decision-makers

· Flexible hybrid working model