- Posted 13 days ago
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Job Description
About MICE Depot
Founded in 2013, MICE Depot is where we bring brilliant ideas to life! We're a passionate team that specialises in turning concepts into unforgettable experiences, from epic conferences and creative productions to seamless digital broadcasts. We've had the pleasure of working with a diverse range of clients and industries, thanks to our robust network across Asia Pacific and beyond.
With decades of collective experience, we're not just about events we're about crafting experiences that inspire and connect. Our dedicated team of full-time experts thrives on collaboration, and we take immense pride in ensuring our clients visions are not just met, but exceeded.
Want to see the magic we create
Website: micedepot.com
Instagram: @micedepot
LinkedIn: linkedin.com/company/mice-depot-pte-ltd
IT Manager
We are looking for an experienced, hands-on Information Technology Manager to lead our on-site technical operations, streamline internal systems, and maintain seamless day-to-day IT functions.
This is an end-to-end IT leadership role for a proactive, self-directed professional. Reporting directly to the Director of Operations, you will own day-to-day user devices (laptops, desktops, and phones), network systems, and office hardware support while setting operational standards, managing vendors, and overseeing our tech lifecycle.
What You'll be Doing
- Configure, deploy, and troubleshoot laptops, desktops, and mobile devices across Windows, Mac, iOS, and Android.
- Apply basic security hygiene across managed devices, including patch management, antivirus enforcement, and screen-lock policies.
- Provide in-person helpdesk support and troubleshooting.
- Manage and maintain office networking equipment (routers, switches, APs) and physical structured network cabling.
- Manage general workplace tech, including AV equipment, printers, meeting room setups, and Wi-Fi coverage.
- Maintain a live asset register to track hardware inventory, user assignments, and equipment condition.
- Establish standardised IT operating procedures (device setup, onboarding/offboarding, asset management).
- Manage vendor and ISP relationships, service-level performance, and contract renewals.
- Own IT budget forecasting and hardware lifecycle planning.
- Proactively propose and lead IT initiatives such as but not limited to infrastructure upgrades, network improvements, refresh cycles, and onsite event support.
- Manage and supervise junior IT personnel, interns, or external contractors as needed.
- Lead ISO/IEC 27001:2022 compliance reviews and prepare technical documentation as required.
- Perform other related duties as required to meet business needs.
What We're Looking For
- A minimum of 5 years experience in IT operations or infrastructure management with demonstrated lifecycle ownership.
- Deep hands-on experience troubleshooting Windows, Mac, iOS, Android, and office network setups (routers, switches, cabling).
- Strong ability to establish standard operating procedures, manage an IT asset inventory, and handle vendor contracts.
Preferred / Good-to-Have:
- Knowledge of basic endpoint security practices - patching cadence, MFA, antivirus enforcement).
- Experience with tools like Snipe-IT / Lansweeper.
- Certifications such as CompTIA A+ / Network+
- Understanding of cloud-hosted systems (i.e. AWS)
- Familiarity with ISO/IEC 27001:2022 standards.
Ready For The Next Step
If this sounds like the right fit for you, please send your resume to [Confidential Information] or call us at (+65) 6734 4406.
Other Information
MICE Depot is an equal opportunity employer. Only shortlisted candidates will be notified.
- Note: We are not accepting applications from third-party recruiting agencies at this time.
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