JD:IT Lab Assistant
Department
School of Information Technology / Information Technology Services
Location
AIMS Institutes, Peenya, Bengaluru
Employment Type
Full-Time
Experience Required
Freshers (BCA / ITI – Computer Science/COPA) are encouraged to apply
Reporting To
Head – School of IT / IT Administrator
Joining Requirement
Immediate Joiner Preferred
About AIMS Institutes
AIMS Institutes is a premier higher education institution committed to academic excellence, innovation, and technology-enabled learning. The institute provides modern IT infrastructure and computer laboratories to support teaching, research, and student learning. We are looking for enthusiastic and technically skilled individuals to join our IT team.
Position Summary
AIMS Institutes is seeking a motivated and service-oriented
IT Lab Assistant to support the day-to-day operations of computer laboratories and provide technical assistance to students, faculty, and staff. The ideal candidate should have a basic understanding of computer hardware, networking, operating systems, and software installation, along with a willingness to learn and grow in a professional academic environment.
Key ResponsibilitiesComputer Lab Management
- Ensure all computer laboratories are operational and ready before practical sessions.
- Monitor the functioning of desktop computers, printers, projectors, scanners, and other peripherals.
- Maintain cleanliness and proper arrangement of computer labs.
- Assist faculty during practical classes and laboratory sessions.
Technical Support
- Install, configure, and troubleshoot Windows operating systems and application software.
- Install programming software, educational applications, antivirus software, and utilities.
- Resolve basic hardware and software issues promptly.
- Escalate major technical issues to the IT Administrator.
Hardware & Network Maintenance
- Perform routine inspection of computer systems and peripherals.
- Assist in assembling, upgrading, and maintaining desktop computers.
- Support basic LAN and Wi-Fi troubleshooting.
- Ensure internet connectivity and network availability in laboratories.
User Support
- Provide technical assistance to students and faculty during laboratory sessions.
- Assist in setting up computer labs for online examinations, workshops, webinars, and training programs.
- Help users with login credentials, printing, internet access, and software usage.
Asset & Inventory Management
- Maintain records of IT assets, software licenses, and laboratory equipment.
- Track maintenance schedules and service records.
- Report damaged or faulty equipment for repair or replacement.
Documentation & Reporting
- Maintain daily maintenance logs and lab usage records.
- Prepare reports related to system maintenance and inventory.
- Document software installations and hardware configurations.
General Responsibilities
- Ensure compliance with institutional IT policies and data security standards.
- Maintain confidentiality of institutional data and systems.
- Support campus-wide IT initiatives and events.
- Perform any other duties assigned by the reporting authority.
Key Performance Indicators (KPIs)
- Computer lab readiness and uptime.
- Timely resolution of technical issues.
- Proper maintenance of hardware and software.
- Accuracy of IT asset and inventory records.
- Faculty and student satisfaction with IT support.
- Compliance with IT policies and security procedures.
- Attendance, punctuality, and teamwork.
QualificationsEducational Qualification
- Bachelor of Computer Applications (BCA) OR
- ITI – Computer Science / Computer Operator & Programming Assistant (COPA) / Information Technology
- Fresh graduates are encouraged to apply.
Required SkillsTechnical Skills
- Basic knowledge of computer hardware troubleshooting.
- Knowledge of Windows operating systems and Microsoft Office.
- Basic understanding of LAN, Wi-Fi, printers, and networking concepts.
- Familiarity with software installation and system configuration.
- Basic knowledge of C, C++, Java, Python, or database concepts will be an added advantage.
Soft Skills
- Good communication and interpersonal skills.
- Strong problem-solving and analytical abilities.
- Positive attitude and willingness to learn.
- Ability to work independently and as part of a team.
- Good organizational and time-management skills.
Preferred Attributes
- Passion for Information Technology and technical support.
- Customer-service mindset with a proactive approach.
- Ability to work in a fast-paced academic environment.
- Strong sense of responsibility, integrity, and professionalism.
- Willingness to support institutional activities beyond regular laboratory operations when required.
Join Us!
If you are a
recent BCA graduate or ITI (Computer Science/COPA/IT) pass-out looking to begin your career in Information Technology, this is an excellent opportunity to gain hands-on experience in
computer lab management, technical support, hardware maintenance, networking, and campus IT operations.
Immediate Joiners will be given preference.
Skills: information technology,it,software,maintenance,computer science
